The Wall Street Journal

…Inside Job. For hotels with on-site restaurants, delivery from an unaffiliated eatery can mean lost business—not to mention the potential security headache of unvetted delivery-people roaming the halls. The solution: cleverly packaged “delivery” from their own restaurants. The Tilden Hotel in San Francisco (from $199 a night,, which opened in March, boasts “brown bag room service” from its Douglas Room restaurant; menu items include duck confit wings, quinoa salad and a Philly cheesesteak….